Learn how to manage your frik.io subscription, plan, and payment details.
Step 1: Open Billing
Go to Settings and click the Billing tab. Your current plan is shown at the top in the Your Plan card, along with your renewal date.
Step 2: Upgrade or downgrade your plan
Scroll to Change Plan to see all the plans side by side. Click Upgrade to [Plan] to move up (this happens instantly and is prorated), or Downgrade to [Plan] to move down (this takes effect at the end of your current period).
Step 3: Switch between monthly and annual
In the Change Plan section, use the Monthly / Annual toggle to switch billing cycles. Annual saves you up to 20%. The prices on the plan cards update to match.
Step 4: Add a promo code (optional)
Type a code into the Have a promo code? box and click Apply to see your discounted price before you pay.
Step 5: Update your payment method
In the Your Plan card, click Update next to your card, or click Manage Subscription to open the secure billing portal where you can change your card and see details.
Step 6: Cancel if you need to
To stop your paid plan, click Cancel Plan in the Your Plan card and follow the steps. Your access continues until the end of the period you've already paid for.
You're Done
Your subscription reflects your changes. Upgrades apply right away; downgrades and cancellations take effect at the end of your current billing period. Your invoices are listed further down the Billing page.
Troubleshooting
- My upgrade didn't show up: click Refresh billing status in the Your Plan card to re-sync from the payment provider.
- I don't see a Cancel button: you're on the Free plan (nothing to cancel), or your plan is already set to cancel at period end.
- The annual price looks off: toggle Monthly and Annual again — the plan cards update to match the cycle you picked.
- I want a refund or have a billing question: use the Help link to contact support.
Need More Help?
Browse more guides here in FrikU, or click the Help link in the app to reach support.