Learn how to manage your connected social accounts using frik.io.
Step 1: Open Social Accounts
Click Social Accounts in the sidebar. This page lists every profile connected to the current workspace.
Step 2: Check each account's status
Each account card shows its health. A healthy account shows when it was connected and last verified. Auto-renewing accounts show "Auto-renews." Watch for an amber Needs reconnection note or an expiry warning.
Step 3: Refresh a connection
Next to a healthy account is a small circular Refresh button. Click it to re-check that the account is still working — handy if a post just failed.
Step 4: Add another account
Scroll to the platform grid and click the tile for the network you want (for example, Instagram or X). Follow the login screen to connect it. Locked tiles mean you've hit your plan's account limit.
Step 5: Reconnect or remove when needed
If an account shows Reconnect, click it to fix the connection. To remove an account from this workspace, click the red unplug icon on its card and click again to confirm.
You're Done
You can now see the health of every account at a glance and add, refresh, or remove connections whenever you need to.
Troubleshooting
- A tile is locked with a padlock: you've reached your plan's account limit — upgrade, or remove an account you no longer use.
- A tile says "Coming Soon": that network isn't available to connect yet.
- An account has a padlock instead of buttons: it was connected by a teammate, so only they can refresh or reconnect it.
- "Needs setup" on Google Business: you finished logging in but still need to pick a location — click Complete setup.
Need More Help?
Browse more guides here in FrikU, or click the Help link in the app to reach support.